Training Options for First-Line Supervisors of Retail Sales Workers


Training Providers for First-Line Supervisors of Retail Sales Workers (Associate and Certifications, some 4 year programs)

WorkOne Career Center
Provider Name Program Name
Goodwill Industries of Michiana
http://www.goodwill-ni.org/
Customer Service and Sales Training
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Greater Indianapolis Literacy League-Indianapolis
http://www.indyreads.org
Retail Industry Fundamentals
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JobWorks, Inc. DBA JobWorks Education and Training Systems
http://www.jetsbyjobworks.com
Retail Management Certification Course
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JobWorks, Inc. DBA JobWorks Education and Training Systems
http://www.jetsbyjobworks.com
Basic and Advanced Customer Service and Sales Certifications Course
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JobWorks, Inc. DBA JobWorks Education and Training Systems
http://www.jetsbyjobworks.com
Retail Industry Fundamentals Course
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Vincennes University - Jasper
http://www.vinu.edu/cms/opencms/jasper
Web Site Development for E-Commerce, 5752
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College and University Programs for First-Line Supervisors of Retail Sales Workers (Typically Bachelor’s and higher)

Institution Program Name
Ball State University
www.bsu.edu
Selling Skills and Sales Operations
Indiana State University
www.indstate.edu
General Merchandising, Sales, and Related Marketing Operations, Other
Indiana University-Purdue University-Indianapolis
www.iupui.edu
E-Commerce/Electronic Commerce
International Business College-Fort Wayne
www.ibcfortwayne.edu
Retailing and Retail Operations
Manchester University
www.manchester.edu
Selling Skills and Sales Operations
Purdue University-Main Campus
www.purdue.edu
Consumer Merchandising/Retailing Management
Purdue University-Main Campus
www.purdue.edu
Selling Skills and Sales Operations
Vincennes University
https://www.vinu.edu/home
General Merchandising, Sales, and Related Marketing Operations, Other

Department of Workforce Development Resources