Cargo and Freight Agents:

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Also includes

Freight Forwarders

About the Job

Indiana Average Salary $36,980.00
Average Time to Fill 33 days
Typical Education Post-secondary certificate or some college courses
Typical Experience None
10 Year Projected Openings (2016-2026) 1,229
10 Year Expected Percentage Change (2016-2026) 13.27 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Information Gathering
Resource Allocation
Critical Thinking
Work Ethic
Oral Communication
Following Directions
Written Communication
Conflict Management

Top Job Duties and Responsibilities

Monitor Processes, Materials, or Surroundings

Monitor loading processes to ensure procedural compliance
Monitor operations to ensure compliance with safety or security policies or regulations
Ensure compliance with polices or regulations
Monitor operational activities to ensure conformance to standards, regulations, or protocols
Track goods or materials
Maintain safe work environment
Monitor repairs or maintenance to enforce standards
Examine financial records to ensure compliance with policies or regulations
Monitor organizational compliance with regulations
Monitor activities of individuals to ensure safety or compliance with rules
Manage security for visitors or employees
Monitor transportation or shipping related equipment operation to detect problems
Monitor variables affecting route activities
Monitor public transportation and transit systems operation
Monitor performance of others
Monitor work environment to ensure safety or adherence to specifications
Measure internal and external transportation, delivery, or distribution performance
Block physical access to restricted areas
Monitor entrance or exit of persons
Control authorized entry and exit in restricted areas
Detect infractions of rules
Monitor contract performance
Detect installation, maintenance, or repair concerns by listening for abnormalities
Monitor project risk mitigation plan
Monitor perimeter and surroundings in protective settings
Locate suspicious objects or vehicles
Monitor railroad vehicle or equipment operation
Monitor facilities or operational systems
Monitor project scope guidelines
Monitor organizational procedures to ensure proper functioning
Monitor alarm systems to detect fires or other emergencies
Observe vehicular or pedestrian traffic

Making Decisions and Solving Problems

Route freight shipments
Implement freight shipping or storage procedures
Analyze shipping information to make routing decisions
Resolve operational shipping or transportation issues
Terminate employment of employees or contractors
Terminate relationship with clients or vendors
Employ aircraft safety regulations
Follow transportation, shipping, or material moving safety procedures and regulations
Implement company or staff policies
Discharge workers using employee dismissal guidelines
Follow safety procedures for vehicle operation
Implement transportation changes to reduce environmental impact
Approve expenditures
Resolve personnel problems
Implement organizational process or policy changes
Conduct evacuation procedures
Recommend personnel actions such as promotions, transfers, and dismissals
Determine negligence or violation of laws or regulations
Solve administrative problems in the workplace
Identify best itinerary based on knowledge of routes
Determine administrative policies or standards

Getting Information

Review schedules to obtain cargo loading information
Review transportation, shipping, or material moving work orders
Review work orders or schedules to determine operations or procedures
Review transportation related codes and specifications
Review maps to determine location or routes
Review arrival or departure schedules
Review traffic routing or control plans
Review switching or train orders
Read transportation or shipping related operating, service, or repair manuals
Read work orders to determine material or setup requirements
Arrange insurance coverage
Obtain flight information from dispatcher
Investigate industrial incidents, accidents, or violations
Investigate customer complaints

Guiding, Directing, and Motivating Subordinates

Oversee marine cargo handling
Coordinate shipping activities with external parties
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Direct material handling or moving activities
Coordinate operational activities
Direct passenger or freight transport activities
Supervise transportation, shipping, or material moving personnel
Manage individual and organizational contracts
Supervise clerical or administrative personnel
Manage broad organizational programs or initiatives
Oversee execution of organizational or program policies
Assign work to staff or employees
Supervise security, law enforcement, or protective services personnel
Manage handling of hazardous, toxic, or non-compliant materials

Performing General Physical Activities

Load shipments, belongings, or materials
Load materials or equipment
Move materials, equipment, or supplies
Unload materials or equipment
Load/Unload passenger luggage or cargo
Stack containers, materials, or products
Load/Unload containers, materials, or products
Carry equipment, luggage, or cases
Move heavy objects in transportation or shipping environments
Search for contraband on person or in facilities
Confiscate prohibited or dangerous items
Perform property or facility security sweeps
Enforce laws, ordinances, or regulations
Identify public safety hazards
Maintain public order or security
Issue warnings or citations
Apprehend suspects or perpetrators of criminal acts

Evaluating Information to Determine Compliance with Standards

Inspect shipments or cargo against shipping papers
Evaluate compliance of loaded cargo to regulations or specifications
Verify shipping documentation
Compare shipment contents to records
Inspect cargo to ensure it is properly loaded or secured
Examine documents to verify adherence to requirements
Verify information or specifications
Verify ticket or pass
Receive shipments
Examine permits or licenses to ensure compliance with requirements
Verify investigative information
Evaluate documents, forms, or materials for compliance with policies or regulations

Documenting/Recording Information

Maintain shipping, transportation, or logistical records, reports, or files
Record transportation or material moving related production data
Record shipping information
Maintain personnel records
Record details of deliveries or shipments
Maintain flight records or logs
Document organizational or operational procedures
Manage law enforcement or security-related records or files
Record information about suspicious objects
Maintain file of job openings
Maintain job descriptions
Record test or inspection results, procedures, or data
Maintain equipment service records
Prepare documentation for contracts, transactions, or regulatory compliance

Inspecting Equipment, Structures, or Material

Perform transportation or shipping related safety inspection
Inspect facilities to ensure compliance with transportation-related standards
Inspect transportation or shipping related machinery or equipment
Inspect facilities to determine repair or replacement needs
Inspect facilities or equipment for regulatory, hazard, or fire code compliance
Perform tests to assess compliance with standards
Inspect material-moving equipment to detect problems
Determine operational compliance with regulations or standards
Inspect facilities to ensure compliance with security or personal safety regulations
Perform inspection of tools or equipment prior to use
Inspect safety equipment to ensure proper functioning
Evaluate equipment for compliance with standards
Inspect objects using x-ray or magnetic methods
Inspect cargo to identify potential hazards
Ensure equipment is operating to prescribed standards

Estimating the Quantifiable Characteristics of Products, Events, or Information

Estimate transportation or shipping related project material requirements
Estimate project labor requirements
Calculate shipping costs
Estimate delivery dates
Employ weighing or measuring devices in transportation
Weigh materials to ensure compliance with specifications
Determine resource needs
Estimate project material requirements
Weigh products or materials to be moved or transported
Estimate transportation related project costs
Determine project parameters or specifications
Estimate demand for products or services
Measure items or parcels
Determine work priorities and requirements
Calculate dimensions or specifications of workpieces, products, or equipment

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Export Compliance
International Shipping
Supervisory Skills
Store Management
Supply Chain Knowledge

Department of Workforce Development Resources