Cargo and Freight Agents:

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Also includes

Freight Forwarders

About the Job

Indiana Average Salary $36,980.00
Average Time to Fill 33 days
Typical Education Post-secondary certificate or some college courses
Typical Experience None
10 Year Projected Openings (2016-2026) 2,818
10 Year Expected Percentage Change (2016-2026) 10.51 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

Find Available Postings

Select an Area:

Find Training

Find Training Programs


Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Resource Allocation
Critical Thinking
Information Gathering
Work Ethic
Following Directions
Customer Service
Oral Communication
Written Communication
Conflict Management
Technology and Tool Usage

Top Job Duties and Responsibilities

Evaluating Information to Determine Compliance with Standards

Examine documents to verify adherence to requirements
Inspect cargo to ensure it is properly loaded or secured
Evaluate compliance of loaded cargo to regulations or specifications
Inspect shipments or cargo against shipping papers
Verify shipping documentation
Compare shipment contents to records
Verify ticket or pass

Guiding, Directing, and Motivating Subordinates

Oversee marine cargo handling
Coordinate operational activities
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Coordinate shipping activities with external parties
Supervise clerical or administrative personnel

Performing Administrative Activities

Execute sales or other financial transactions
Process individual, group, or organizational invoices
Answer questions from customers or the public
Manage clerical or administrative activities
Process account invoices
Provide clerical assistance to customers or patients

Making Decisions and Solving Problems

Route freight shipments
Analyze shipping information to make routing decisions
Implement freight shipping or storage procedures
Resolve operational shipping or transportation issues

Getting Information

Review schedules to obtain cargo loading information
Review maps to determine location or routes
Arrange insurance coverage
Obtain flight information from dispatcher

Performing General Physical Activities

Load materials or equipment
Unload materials or equipment
Load/Unload passenger luggage or cargo
Carry equipment, luggage, or cases
Move materials, equipment, or supplies

Operating Vehicles, Mechanized Devices, or Equipment

Operate vehicles or material-moving equipment
Transport cargo
Operate cargo handling gear

Documenting/Recording Information

Record shipping information
Maintain shipping, transportation, or logistical records, reports, or files
Prepare documentation for contracts, transactions, or regulatory compliance

Monitor Processes, Materials, or Surroundings

Track goods or materials
Monitor variables affecting route activities
Monitor loading processes to ensure procedural compliance

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Export Compliance
International Shipping
Supervisory Skills
Store Management
Supply Chain Knowledge

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.