First-Line Supervisors of Protective Service Workers, All Other:

All protective service supervisors not listed separately above.

Also includes

About the Job

Indiana Average Salary $42,550.00
Average Time to Fill 29 days
Typical Education Post-secondary certificate or some college courses
Typical Experience
10 Year Projected Openings (2016-2026) 987
10 Year Expected Percentage Change (2016-2026) 6.04 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Information Gathering
Resource Allocation
Critical Thinking
Oral Communication
Written Communication
Work Ethic
Conflict Management
Following Directions
Customer Service
Time Management

Top Job Duties and Responsibilities

Making Decisions and Solving Problems

Implement company or staff policies
Discharge workers using employee dismissal guidelines
Terminate employment of employees or contractors
Recommend personnel actions such as promotions, transfers, and dismissals
Implement freight shipping or storage procedures
Conduct evacuation procedures
Terminate relationship with clients or vendors
Implement employee bargaining agreements
Discipline staff for infractions of rules or regulations
Implement employee compensation and benefit plans
Implement supply chain management processes
Modify work procedures, processes, or plans to meet situational needs
Implement air quality control measures
Resolve operational shipping or transportation issues
Determine negligence or violation of laws or regulations
Follow installation, maintenance, or repair safety procedures and regulations
Employ rules of evidence procedures
Develop personnel performance objectives
Solve administrative problems in the workplace
Align employee career motives to job performance objectives
Resolve personnel problems
Employ statistical process control procedures
Establish project teams
Perform chemical processing emergency procedures
Apply court or agency rules or strategies
Route freight shipments
Solve machining tool problems
Confer with others to resolve production problems or equipment malfunctions
Solve production problems
Design compensation models
Follow recipe instructions
Arrest suspects or perpetrators of criminal acts
Determine installation, service, or repair needed
Diagnose mechanical problems in machinery or equipment
Solve landscaping problems
Approve changes to business processes
Determine if evidence is sufficient to recommend organizational or legal action
Employ legal arrest, search, or seizure tactics
Diagnose malfunctioning vehicle systems based on inspection or test results
Diagnose refrigeration problems
Diagnose engine problems using diagnostic equipment
Diagnose electrical or electronic systems or equipment
Determine administrative policies or standards
Identify best itinerary based on knowledge of routes
Determine admissibility of evidence
Appraise personal property or equipment

Guiding, Directing, and Motivating Subordinates

Assign work to staff or employees
Coordinate operational activities
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Supervise security, law enforcement, or protective services personnel
Coordinate production maintenance activities
Manage industrial production activities or processes
Manage food or beverage preparation or service
Direct operational or production activities
Establish priorities for self or others
Direct law enforcement activities
Supervise maintenance workers
Direct passenger or freight transport activities
Direct material handling or moving activities
Supervise clerical or administrative personnel
Coordinate activities of food service staff
Set goals for workers or staff
Confer with coworkers to coordinate maintenance or cleaning activities
Manage quality control activities
Oversee testing or construction of prototype
Oversee execution of organizational or program policies
Oversee marine cargo handling
Supervise industrial, production, or manufacturing personnel
Delegate administrative support activities
Supervise transportation, shipping, or material moving personnel
Supervise service workers
Manage project teams
Direct green energy production operations
Manage financial activities of the organization
Coordinate shipping activities with external parties
Supervise restaurant or lodging personnel
Manage building maintenance projects
Direct fire fighting, prevention, or suppression activities
Take responsibility for safety of group
Supervise engineering or other technical personnel
Administer personnel recruitment or hiring activities
Direct security operations
Perform human resources activities
Coordinate safety or regulatory compliance activities or drills
Manage handling of hazardous, toxic, or non-compliant materials
Direct collection, preparation, or handling of evidence
Coordinate timing of food production activities
Direct natural resources extraction or mining projects
Manage food service or production operations

Monitor Processes, Materials, or Surroundings

Monitor operations to ensure compliance with safety or security policies or regulations
Monitor performance of others
Monitor operational activities to ensure conformance to standards, regulations, or protocols
Detect infractions of rules
Monitor repairs or maintenance to enforce standards
Monitor lodging or dining facility operations
Monitor food services operations to ensure procedures are followed
Maintain consistent production quality
Ensure compliance with polices or regulations
Monitor loading processes to ensure procedural compliance
Ensure conformance to building regulations
Monitor contract performance
Track facility or production costs
Monitor effects of talent attrition
Identify causes of talent attrition
Monitor assembly quality
Monitor operating conditions
Inspect production environment operations and processes
Monitor operation of mail preparation or handling machines
Monitor production or manufacturing equipment operation to detect problems
Monitor electrical or mechanical equipment operation to detect problems
Detect installation, maintenance, or repair concerns by listening for abnormalities
Observe individuals' activities to gather information or compile evidence
Monitor merchandise purchases
Monitor entrance or exit of persons
Monitor alarm systems to detect fires or other emergencies
Monitor operational quality or safety
Maintain safe work environment
Monitor work areas and activities to ensure compliance with safety procedures
Monitor training costs
Detect industrial, production, or manufacturing equipment malfunctions by listening for abnormalities

Monitoring and Controlling Resources

Manage material resources
Manage inventories or supplies
Inventory stock to ensure adequate supplies
Maintain inventory of office supplies
Requisition stock, materials, supplies or equipment
Maintain inventory of office equipment or furniture
Monitor currency, coin, or checks in cash drawer
Monitor inventories of products or materials
Maintain food, beverage, or equipment inventories
Maintain parts or equipment inventory
Maintain supply or equipment inventories
Inventory materials or equipment
Develop operational budgets
Replenish supplies of food, tableware or linen
Control organizational, product, or material inventory
Maintain inventory records
Manage organizational or operational finances
Manage program or project budgets
Order office, administrative, or clerical supplies, materials, and equipment
Order production or manufacturing related supplies, materials, and equipment
Order installation, maintenance, or repair related supplies, materials, and equipment
Purchase housekeeping or cleaning supplies or equipment
Order transportation or shipping related supplies, materials, and equipment
Purchase materials, equipment, or other resources
Order restaurant, food services, or lodging related supplies, materials, and equipment
Purchase furnishings, artworks, or accessories
Order personal services related supplies, materials, and equipment
Account for organizational funding
Purchase food or beverages
Issue supplies, materials, or equipment
Maintain travel expense accounts
Purchase office equipment or furniture
Disburse organizational funding
Acquire supplies or equipment

Getting Information

Read operating, service, or repair manuals associated with the maintenance of electrical or mechanical equipment
Review work orders or schedules to determine operations or procedures
Review maps to determine location or routes
Review loan applications
Investigate customer complaints
Interpret industrial, production, or manufacturing information from schematics or technical drawings
Review industrial, production, or manufacturing work orders
Read operating, service, or repair manuals associated with manufacturing or production equipment
Interpret installation, maintenance, or repair information from schematics or technical drawings
Review installation, maintenance, or repair work orders
Review installation, maintenance, or repair codes and specifications
Analyze evidence or facts
Review schedules to obtain cargo loading information
Review transportation related codes and specifications
Review transportation, shipping, or material moving work orders
Review traffic routing or control plans
Investigate complaints, disturbances, or violations
Interview witnesses, suspects, or claimants
Identify trends and patterns in criminal activity
Examine related files, records, or data to investigate criminal activities
Conduct legal searches or investigations
Read work orders to determine material or setup requirements
Study blueprints or other instructions to determine equipment setup requirements
Review industrial, production, or manufacturing codes and specifications
Review food services related work orders
Locate sources of supply for purchasing
Review facts to determine if criminal act or statue violation is involved
Perform crime scene reconstruction
Investigate illegal or suspicious activities
Review travel rate schedules
Investigate criminal, illegal, or suspicious activity
Review laws for understanding and application
Identify laws or court decisions relevant to pending cases
Search for missing persons
Interview people to gather information about criminal activities
Gather physical evidence
Collect evidence for legal proceedings

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Supervisory Skills
Shortage Control
Environmental Compliance
Surveillance System Monitoring
Conflict Management
Criminal Justice

Related Licensing Requirements

Occupational Riverboat Gambling License (18-0000000026)

In order to obtain a license to work in a riverboat casino, the candidate must: Be at least 18 years of age. Not have been convicted of a felony nor have been subject to disciplinary action that woul interfere with the ability to carry out professional duties. Demonstrate a level of skill of knowledge that the commission determines is necessary to perform the skills necessary for the occupation. Submit a full set of fingerprints. Pay all application and licensure fees.

- Indiana Gaming Commission (3172330046)

Department of Workforce Development Resources