Administrative Services Managers:

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Also includes

About the Job

Indiana Average Salary $90,550.00
Average Time to Fill 55 days
Typical Education Associate's degree
Typical Experience Over 2 years, up to and including 4 years
10 Year Projected Openings (2016-2026) 4,867
10 Year Expected Percentage Change (2016-2026) 9.30 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

Find Available Postings

Select an Area:

Find Training

Find Training Programs


Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Written Communication
Attention to Detail
Information Gathering
Critical Thinking
Resource Management
Computer Fundamentals
Oral Communication
Following Directions
Customer Service
Time Management
Technology and Tool Usage
Work Ethic

Top Job Duties and Responsibilities

Performing Administrative Activities

Take messages, notes, shorthand, and dictation
Perform administrative or clerical duties such as typing, accepting orders, or sorting mail
Transcribe spoken or written information
Retrieve files or charts
File documents, records, or related materials
Answer questions from customers or the public
Prepare business correspondence
Complete purchase requisitions
Manage clerical or administrative activities
Deliver items such as mail, messages, records, or files
Prepare correspondence relating to financial discrepancies
Distribute informational bulletins
Manage administrative, clerical, or support activities or services
Date stamp items such as messages, mail, or other documents
Send information, materials or documentation
Route mail to correct destinations
Process proof of deliveries for vendors, carriers, and brokers
Prepare bank deposits
Collate printed materials
Index information resources
Process medical records
Process individual, group, or organizational invoices
Submit state and federal reports
Process payroll documents, records, or checks
Process checks for dissemination
Process account invoices
Provide clerical assistance to customers or patients
Issue identification documents to employees, members, or visitors
Provide Notary service

Documenting/Recording Information

Maintain personnel records
Maintain operational records, files, or reports
Maintain public records
Record information from meetings or other formal proceedings
Maintain training records
Maintain educational records
Maintain scientific or technical records
Record personnel information
Maintain equipment service or repair records
Record client's personal data
Maintain record of expenses
Maintain transportation records
Maintain customer and account records
Maintain insurance records
Maintain file of job openings
Maintain processes and procedures manual
Maintain call logs or records
Write administrative procedures services manual
Document operational activities
Record production data
Maintain computer networks to enhance performance and user access
Prepare documentation for contracts, transactions, or regulatory compliance
Prepare billing statements
Prepare partnership contracts or disclosures
Maintain medical facility records
Prepare forms or applications
Process medical billing information
Maintain job descriptions
Prepare records of customer charges
Write documentation for hardware maintenance tasks
Prepare corporate minute books
Prepare financial contracts, disclosures, or applications
Prepare financial reports
Write documentation for software, applications, or computer operation
Document network maintenance activities or tasks
Write technical specifications for software or applications
Write technical specifications for computer systems
Record medical history
Prepare legal, regulatory, or investigatory forms or documentation
Integrate field notes into technical drawings

Monitoring and Controlling Resources

Maintain inventory of office supplies
Maintain inventory of office equipment or furniture
Manage inventories or supplies
Maintain travel expense accounts
Manage allocation or utilization of material resources
Order supplies, materials, or equipment
Manage inventories of organizational resources
Maintain inventory records
Inventory stock to ensure adequate supplies
Monitor inventories of products or materials
Purchase office equipment or furniture
Develop operational budgets
Inventory items to be reordered or returned
Requisition stock, materials, supplies, or equipment
Purchase materials, equipment, or other resources
Contract meeting facilities
Manage operational budgets
Examine expenditures to ensure activities are within budget
Identify internal or external resources to support project
Purchase furnishings, artworks, or accessories
Collect deposits, payments, funding, or fees
Inventory medical supplies or instruments
Manage program or project budgets

Scheduling Work and Activities

Schedule meetings or events
Maintain appointment calendar
Make travel, accommodation, or entertainment arrangements for others
Arrange teleconference calls
Schedule employee work hours
Schedule meeting facilities
Develop travel itinerary
Arrange delivery schedules
Schedule facility or property maintenance
Schedule production work to meet deadlines
Schedule individual, group, or organizational training
Schedule restaurant reservations
Develop maintenance schedules
Schedule product or material transportation
Schedule patient procedures or appointments
Arrange maintenance activities
Schedule air or surface pickup, delivery, or distribution of product
Arrange trial installations of equipment

Making Decisions and Solving Problems

Solve workplace administrative problems
Edit documents for completeness, accuracy, or conformance to standards
Correct grammar, punctuation, or spelling in written materials
Recommend personnel actions such as promotions, transfers, and dismissals
Modify administrative work procedures, processes, or plans
Discharge workers using employee dismissal guidelines
Implement company or staff policies
Resolve operational shipping or transportation issues
Edit written materials or content
Determine administrative policies or standards
Align employee skills and interests with job performance objectives
Develop personnel performance objectives
Resolve personnel problems
Implement freight shipping or storage procedures
Route freight shipments
Terminate personnel or staff employment
Terminate contractor employment

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Strategic Planning
Supervisory Skills
Business Development
Financial Management
Customer Contact
Quality Assurance and Control
Performance Management

Equal Opportunity is the Law. (La Igualdad De Oportunidad Es La Ley.)
Equal Opportunity Employer/Program Auxiliary aids and services are available upon request to individuals with disabilities.